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Interview
Derek Turner
Casino Manager, Sunset Casino
by Chuck Greene
13 Apr 2000

CHUCK - Let's start with a question on every gambler's mind: Why should I gamble at Sunset Casino? What makes it special?

DEREK - The quality of the gaming, of course. Sunset is powered by the highly-reputed Boss Media software and we carry the nine classic games, with five appearing in multiplayer shortly and more to come this spring. There's a toll-free 1-800 number backed by 24/7 Instant Support (no voicemail!). Add to this our renowned fairness and security and, of course, quick transactions, assured winnings and fast payouts, and you have one of the leading casinos on the Net today.

I've played the new Boss Media multi-player games and they are absolutely sensational. When do you expect to have them up and running?

We are releasing the MP version at the end of April/early May and the new casino lobby is something to be seen. I'll guarantee that it'll be some release party!

What are the most popular games at Sunset Casino?

Blackjack without a doubt, always has been, always will be. A close second, surprisingly, is Caribbean Poker, a much under-rated and easier game than is first seems, in my view, and of course Roulette and Slots. People seem to prefer to winning with our Three Palm Trees as opposed to Three Cherries.

How do you ensure your games are fair and honest?

Our gameplay is driven by a Geiger Mueller Online Tube Detector. Without getting all technical, this is our random number generator and it basically uses radiation to truly randomize the dealing of the cards, the lie of the dice etc. It's widely held that our random number generator is the most sophisticated on-line, thereby ensuring the fairest gameplay around. I get emails all the time from customers telling me how our casino really does pay out, like this is unusual for an on-line casino.

Has your casino paid out any big jackpots recently?

Ah-ha, actually no and you can't be more honest than that! But seriously, we have lots of regular winners across all of the games and the PricewaterhouseCooper's Certificate on our web site pays testament to the average payout percentages, 97.23% in February incidentally, but in terms of $25,000 Jackpots, I have to say it's been a while. So come on guys, get in there!

What type of people gamble at Sunset Casino?

As you would imagine, our players come from all sorts of different backgrounds, enjoying the variety of games that we have for different reasons and playing in all sorts of different ways. Our customers are mainly American and I would say the mix is 60/40 men to women. The surveys we have undertaken over the last year have revealed that the average age of the typical player is falling rapidly, as on-line gambling becomes more and more popular across all ages.

I noticed that your casino doesn't offer any sign-up bonuses or comps. Why not?

Funnily enough, we are at the moment as we are celebrating our 1st Birthday but we do not run this all of the time because, at Sunset, we are not interested in just comping everyone that comes to the web site. Instead we look to build more meaningful relationships with our members and try to reward their patronage through 5% & 10% Bonus campaigns, One-Time Bonuses over holidays, Contest Prizes and Prize Draw Completions. In addition to this, we are currently developing a 'Comps' Program, so stay tuned...

What do you think the future holds for online gambling?

Oh, it's here to stay most definitely and on-line gambling will only serve to generate more interest in playing in land-based casinos. For the gambler and the on-line player, the quality and the choice of Internet casino gaming, and the service given by on-line casinos, is going to get better and better.

Do you have any comments on Senator Kyl's attempts to prohibit Internet gambling in the US?

I believe that some of the concerns behind the bill are sincere enough but that regulation and not prohibition is the way to protect the gambling public from the unscrupulous operators that are undoubtedly out there. In our case, we would welcome regulation.

Is there anything else we should know about Sunset Casino?

Visit the Casino for yourself and ask yourself this: if the casino really existed, would I go and play there? For me the answer is 'yes' and I get emails all the time from players asking for our room rates. That's how authentic Sunset is!

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