In this regular feature, WOL spotlights our favorite casinos. We profile bonuses, cash-out requirements, games, and more -- everything you want to know about this casino is here. Today, we feature William Hill Casino.
Few casinos have the pedigree of William Hill, or WillHill for short. This is partly true because the online casino is owned and operated by the William Hill, the UK sportsbetting giant founded in 1934. Located in what has proven to be the most punter friendly country in the world William Hill had the expertise derived from it's 1600 UK betting shops and over 300,000 betting customers to rely on when it opened its "virtual" doors to internet players in January 2000.
But William Hill's unique position in the industry is not limited to it's corporate heritage. Never satisfied to let their's be "just another web casino" WillHill has become an industry pioneer and leader.
Being owned by the sportsbetting empire may not seem like a big deal but service integration means that WillHill players now have access to all of the methods used within their sportsbook network. This, says Ian Williams, a WillHill executive, "includes 2 day turnaround on payments to your debit/credit card, Quick Cash payouts which allows players to play and win online then walk into any one of our 1,600 retail outlets and collect their online winnings in Cash." Players can also withdraw funds through Neteller.
"Now", added Williams, "with the William Hill Poker Room that launched early in 2003, players can use their one account to access all of William Hill's services." This includes the Sportsbook, the Casino and now the Poker Room. Players also have their choice of currency: UK Pounds (£), US Dollars ($) or through the recently launched Euro Casino (powered by Boss Media) German, Italian and French clients can play in Euros (€).
The standard game package at WillHill is of the traditional download variety but they've also added Instant play Java and Flash games. Williams sums it up by saying "[we] now have over 70 games across our gaming platforms for you to choose from." All players are welcome but it's clear that they've made special arrangements for the high rollers. "For the player that likes to play stakes a little higher, we have tables to suit. We
offer £5,000 (US$8500) a bet max on roulette, blackjack and £1,500 (US$2500) ante on poker games."
Almost all casinos have match bonuses and WillHill is no exception. New players can expect a £50/$80/EUR80 free match bonus and returning players get the monthly match bonus of £25,$40 or EUR40. The monthly bonus offers apply to the download casinos only. To cash out the $80 new player bonus you must wager an aggregate total of €2,400, that's a playthrough of 15x bonus and deposit. The $40 monthly bonus requires a 15x playthrough of $1200 (($40 deposit + $40 match) x 15). Until you have met the bonus wagering requirement, you will not be able to withdraw any winnings from your casino account.
Bucking the well established trend within the internet casino business to farm all non-managerial services --Customer Support, financial, etc-- out to third party providers, WillHill has done exactly the reverse. Again, Ian Williams: "We have taken the customer services and the payments in house which now allows us to give unrivalled customer service within the industry". Offering over 26 full time, multi-lingual customer support staff working 24/7 waiting to answer player queries in 13 different languages is proof of William Hill's committment to both their customers and their unique position in the online casino industry.
WINNERonline recommends William Hill Casino.
William Hill Casino Contact Information:
24hr, 7 day service
Email support
customerservices@williamhill.co.uk
Phone Numbers
North America (toll free) - 011 800 3551 3551
UK Free Phone - 00 800 3551 3551
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