FEATURE
In online gambling, too often, clear answers are in short supply when it comes to the common sources of confusion players face.
Here is a list of common problems one comes across in the world of online gambling:
Bonus Terms
Even the most advanced online gamer has been confused by bonus terms. To entice you to play, online casinos offer free cash in the form of bonuses - usually a percentage from 10-150% of your first monthly deposit.
Confusion arises when players want to withdraw their bonus cash. If you receive $50 free dollars, how long before you can withdraw that cash?
Simply put, you are going to have to do a little research when it comes to your bonus to ensure you understand the terms and conditions of withdrawal. Here are things to consider that should make your life easier:
- Changing wagering terms - if casinos change the amount you must wager before withdrawing your bonus quietly from month to month, it may be immoral, but not illegal.
- Rules for withdrawing your initial deposit - casinos often lock bonuses when a player deposits, $100, receives and additional $50, then immediately withdraw their initial $100.
- Minimum hand limits (e.g. you must wager at least $20 per hand of blackjack) - this is a new trick that is often overlooked, usually employed by casinos offering large (over 100%) bonuses.
- Game restrictions - not all games count towards the aggregate (total) amount you must wager before withdrawing your bonus. Craps and roulette are common, but some include blackjack.
- Multiple offers - most offers cannot be used in conjunction, so if you find an offer for more than one bonus in a month, it is likely they cannot be combined. This often occurs with bonuses for using alternative deposit methods like Neteller.
Reputation
Ever notice almost all casinos claim to be "the oldest and most trusted on the Web?"
Players are often confused by so many casinos claiming to have good reputations. Since only one can be the oldest, somebody must be lying… right?
Yes and no. Rule of thumb, the longer a casino has been in operation the more trustworthy it is. Since we can't tell for sure who was the first, many casinos believe that they are. It is a safe bet if a casino has been around awhile, they are on the up and up. You can find good selections in our list of recommended casinos.
Also consider casinos that utilize software created by reputable vendors. Look for names like CryptoLogic, Microgaming, and Boss Media when choosing a casino. Casinos backed by land-based operators are also good way to protect against fly-by-night ethics.
Remember, reputations are built on customer service and quick payouts - and just 15 minutes of research goes a long way.
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